Rules Our home is a high-end property in a residential community populated by families and working professionals. We pride ourselves on being good neighbors and ask that you treat the home and our neighbors as you would your own. We have strict policies regarding noise, smoking, occupancy limits, property damage, and cleanliness. By following these guidelines, you will ensure that our home stays in excellent condition for those who follow and that we uphold our values and our promise to our neighbors. We strictly enforce the following rules: • No smoking, including vape* • No parties • No pets • No noise that can be heard from outside • No guests not named in the Rental agreement • No firearms • No drug use, including marijuana • No alcohol consumption by guests under 21 • No fireworks/hazardous materials • No refunds for any reason *A note about smoking: If you choose to smoke outside, please be aware that the State of California laws prohibits smoking within a “minimum distance of twenty-five feet from entrances, exits, windows and ventilation intakes.” We ask that you respect our neighbors and not smoke near any residences. Furthermore, do not dispose of cigarette butts outside (including street, sidewalk or grassy medians). Check-in: 4:00 PM - 10:00 PM Checkout: By 10:00 AM A lot of time and detail goes into the cleaning of our house to make it perfect for the next guests arrival. It takes several hours for our cleaning team to turnover a house after each stay. For this reason, we may not be able to accommodate an early check-in request. We are not able to accommodate late check-out requests. We appreciate you're understanding. Absolutely NO SMOKING OR VAPING inside the house. A $1,000 smoke abatement fee will be charged if evidence of smoking or vaping is found in house at time of checkout. If you do smoke in the front or backyard, you are responsible for picking up your own cigarette butts. Additional fees may be charged for cigarette butts left in the yards. Please remember this is our home and not a hotel. We have taken great pride in providing you with a nice, comfortable place to stay, and ask that you treat our home with respect. Guests will be charged $250 fine for using glitter, confetti, and/or taping signs to walls. Parking in parking lot in front of the cabin only. No pets allowed on premise. If you violate this policy, you will be asked to leave the property immediately with no refunds. No parties or events. Maximum occupancy for this house pursuant to the City of Truckee Ordinance is four (4) people (adults and children). This occupancy requirement includes guests staying overnight and guests "visiting" the home during the day. Outdoor quiet hours from 10PM till 9AM. Please help us comply with the City of Truckee Ordinance by moving the party inside from 10PM till 9AM. Do not allow children to use any of the amenities at any time without direct supervision of an adult. No exceptions. This is for their safety. Guests agree to compensate host for damaged, broken, missing, lost or stolen items at time of checkout. CANCELLATION POLICY: Travelers who cancel at least 30 days before check-in will get back 100% of the amount they've paid, less a $100 cancellation fee. Travelers who cancel between 14 and 30 days before check-in will get back 50%, less a $100 cancellation fee. No refund will be given for cancellations less than 14 days from date of check in. To protect against cancellations caused by certain unforeseen events, such as illness, death, natural disasters, etc., we recommend that guest(s) purchase Trip Insurance to assure refund of deposits paid and reimbursement of other vacation payments. Travel Insurance reimburses for your prepaid, non-refundable expenses due to certain unforeseeable circumstances that may jeopardize your trip.